What happens to your transfer if your flight is delayed?
Published June 24, 2026 · 4 min read
A flight running 40 minutes late is enough to throw off any transportation plan. The difference between a booked transfer and one improvised at the airport taxi line shows up right at that moment.
Your flight is tracked — you don't need to let us know
The flight number you enter when you get a quote isn't just an administrative field: it's what lets us follow the flight's real status. If it's early or delayed, the pickup time adjusts based on that information.
That means you don't need to message us from the plane or after landing to reschedule anything. The adjustment happens before you land.
Wait time is included in the service
When the delay is on the flight's side, your driver's wait time is included: there's no extra charge for waiting while you land and make your way out.
Your driver waits in the arrivals area — domestic or international, depending on your flight — so the meeting point doesn't change even if the time does.
How this differs from taking a taxi on arrival
A taxi from the airport taxi line is available on the spot, with no advance booking. That's its advantage and also its limit: no one is tracking your flight, no one waits for you if you're delayed at immigration or baggage claim, and there's no assigned driver who knows your name.
A booked transfer flips that order: the service is assigned first, then it adjusts to whatever your flight does.
If you need to change or cancel
Your booking and any adjustment or cancellation are handled digitally, with no unnecessary phone calls. If your flight changes day or itinerary, that change goes through the same channel.
Frequently asked questions
Does the driver wait if my flight arrives late?
Yes. Your flight is tracked in real time and wait time is included in the service when the delay is on the flight's side.
Do I need to let you know if my flight is early?
No need. The pickup time adjusts based on the flight information you entered when you got your quote.
Where do I meet the driver?
In the arrivals area that matches your flight, domestic or international.